Return & Exchange Policy

LOVE IT OR RETURN IT GUARANTEE

We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.



30-DAYS WARRANTY

You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.


THERE ARE A FEW ITEMS THAT CAN'T BE RETURNED:

  • Items you have already assembled
  • Items marked “Non-Returnable” on the sale page
  • Clearance items
  • Box is destroyed.

PLEASE NOTE:

  • Full refund returns are available within 30 days after the customer receives the original order. Additional express shipping fees or international custom fees of the original order will not be refunded.
  • We apologize for the inconvenience, but beyond 30 days from the receiving date, we do not accept any returns on products.

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    EXCHANGE:

    If you’d like to exchange an item for a different color, different size, or different product altogether, we are happy to help you with that! The process is similar to a return, and all the same policies listed in our return policy apply. There are two ways to exchange an item, depending upon your preference.

    • Before the return: To receive the new item sooner, you can go ahead and place an order for the new item before you return the old item. We will credit your account or the original payment method once we receive the return. Please note, you cannot use your store credit until we have credited your account.
    • After the return: Follow the same steps as a regular return. Once you receive your refund, use your store credit or credit card to place a new order.

    Return shipping costs still apply for all exchanges and will automatically be deducted from the refund amount.